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This portal contains articles, training, and other product information. You can also enter and track your support requests within this site.

At Mediaocean we recognize and respect your rights with regard to the privacy and confidentiality of your information. Please see our privacy policy for details.

In selecting Salesforce as our partner, we have ensured that Salesforce has put in place robust measures for the confidentiality and security of the personal information within their service, by employing technological, physical and administrative security safeguards such as firewalls and security procedures.

However, Mediaocean is unable to guarantee the security of Salesforce’s system and is not responsible for failures in Salesforce’s security procedures. For that reason, you may prefer to avoid attaching files containing sensitive information (such as personal financial details or commercially sensitive data) to your Salesforce support case. Please contact your Mediaocean representative for alternative methods for sending these files securely, if required as part of your support request.